RV LIFE Trip Wizard: Moving from Classic (Old View)Trip Wizard FAQ

  • Updated

The RV LIFE Trip Planner lives at trips.rvlife.com. It replaced Classic (Old View) Trip Wizard, which retired on October 26, 2026, and all of your trips, stops, and routes came with you. Below are answers to the questions members ask most about the move.


About the Move

What changed?

Classic Trip Wizard has been replaced by the RV LIFE Trip Planner at trips.rvlife.com. It is the same trip planning tool you already use, rebuilt to load faster and hold up better when you are deep into planning a long trip.

Has everyone been moved to the new Trip Planner?

Yes. Members were moved over in groups starting October 6, 2026, and every member has been using the new Trip Planner since Classic Trip Wizard retired on October 26, 2026.

Do I need to do anything?

No. Your old bookmark takes you to the new Trip Planner on its own, so there is nothing you need to update.


Your Trips and Settings

 

Will my trips still be there?

Yes. All of your trips, stops, and routes will be available in the New Design of Trip Wizard. If a trip ever looks like it is missing, please contact our Support team right away rather than creating it again, and we will look into it for you.

Why don't I see my RV in the New Design of Trip Wizard?

When your account moves to the new Trip Wizard, your trips and stops come with you, but the RVs you saved in the old view do not. You'll need to add your RV again in the new Trip Wizard. Until you do, your trips won't use your RV's dimensions or any route avoidances you had set up.

Will my routes change after I move to the New Design of Trip Wizard? 

It is possible. Routes are built around your RV's details, and because your saved RV doesn't carry over, a trip may calculate a different route in the new Trip Wizard. After you add your RV, open your upcoming trips, make sure your RV is applied, and review each route before you travel.

Where did the miles or kilometers setting go?

Miles or kilometers is now a single setting on your RV LIFE account profile, under Units of Measurement, instead of something you choose trip by trip. Set it once and every trip follows.

Why did one of my trips switch units?

If you had set a trip to a different unit than your account, that trip now shows in your account setting. Your trip itself has not changed, only how distances and amounts are displayed. To change it, update Units of Measurement on your account profile.

Why does the Trip Planner look different?

It does look different, and that is expected. The Trip Planner has a refreshed design, but your trips are exactly the same. The tools you use to plan, such as trip settings, exports, sharing, printing, and turn by turn directions, are all still there.

I cannot find a feature I used in Classic (Old View). Where did it go?

Most features have moved to a new spot in the refreshed layout rather than going away. Our Where Did It Go? Finding Your Way Around the New Trip Wizard guide shows where each Classic feature and setting lives now. If you still cannot find something, please reach out to our Support team and we will point you to it.


Classic Trip Wizard and Getting Help

 

Can I go back to Classic Trip Wizard?

No. Classic Trip Wizard retired on October 26, 2026 and is no longer available, so the Switch to Old View option has been removed. All of your trips are waiting for you in the Trip Planner at trips.rvlife.com.

If you are looking for something you used in Classic, our Where Did It Go? Finding Your Way Around the New Trip Wizard guide shows where it lives now. You can also reach out to our Support team and we will help you find it.

When did Classic Trip Wizard retire?

Classic Trip Wizard retired on October 26, 2026. All trip planning on the web now happens in the RV LIFE Trip Planner at trips.rvlife.com.

Why was I taken to a billing page instead of my trips?

The Trip Planner checks for an active RV LIFE subscription when it opens. If your subscription is not active, you are taken to your billing page so you can renew. If your subscription is active and you still see this, please contact our Support team.

Who can I contact if I need help?

Our Support team is happy to help you find your way around the new Trip Planner. Reach out any time through the RV LIFE Help Center or by emailing us at support@rvlife.com.