Why am I having GPS problems?

  • Updated

If you're experiencing GPS-related navigation problems, such as the app repeatedly trying to reroute you even when you're on the correct path, it may be due to your device's GPS chip misinterpreting your location.

Steps to improve your device’s location accuracy can vary with devices. Here are a few suggestions to help improve the accuracy:

Turn off Power Saving Mode

Power-saving mode can limit the real-time data received by GPS apps. Ensure that this is turned off to allow your GPS to function optimally.

Enable Precise Location (iOS)

  • Access Settings: Go to your device’s Settings.
  • Navigate to Location Settings: Select “Privacy & Security” and tap on “Location Services” or search for it in the search bar.
  • Find the RV LIFE App: Under Location Services, find the RV LIFE App among the list of apps and select it.
  • Enable Precise Location: At the bottom of the screen, toggle Precise Location to on.

Enable Wi-Fi and Bluetooth Scanning (Android)

  • Access Settings: Go to your device’s Settings.
  • Navigate to Location Settings: Select “Location” to open the Location Settings.
  • Enable Scanning: Under Positioning Control, select “Wi-Fi and Bluetooth scanning”. Toggle on both Wi-Fi scanning and Bluetooth Scanning

Improve Location Accuracy (Android)

  • Access Settings: Go to your device’s Settings.
  • Navigate to Location Settings: Select “Location” to open the Location Settings.
  • Improve Location Accuracy: At the bottom of the screen, tap on “Location Accuracy”. On the subsequent screen, toggle on “Improve Location Accuracy”.

Note: The steps provided may vary slightly depending on your device model and operating system, but they should be similar across most devices.

Consider Environmental Factors

GPS signals are strongest under a clear sky. Be aware that obstructions such as tall buildings, mountains, and even vehicle roofs can weaken your GPS signal. Whenever possible, try to maintain a clear line of sight to the sky to improve signal strength.

By following these tips, you can enhance your device's GPS accuracy and enjoy a smoother navigation experience. If issues persist, consider reaching out to our support team for further assistance.